Monday, March 21, 2011

Its that time of year

The store was packed this past weekend. Hundreds of people walked in and out of the doors test riding bicycles, bringing damaged bikes in, and taking newly acquired bicycles to their cars to take home (and hopefully ride). The shop is located in West Omaha, but the demographics of our customers represent a wide variety of people from different geographical settings. I would consider myself to be a bike snob. Here are a couple of things I see at work that bug me:

1. Customer walks in with an entry level road bike and tells me what he thinks is wrong with the bike and just has to mention, "I ride a lot", when their computer odometer only reads 68 mi.
2. When customers breathe down my back when I'm tinkering with their bike.
3. When obviously novice riders come into the shop and tell me that they have put 100 miles on the original tires and that they need new ones.
4. When little kids ride bikes around the store where there are several bikes lined up next to each other and glass display cases throughout the sales floor, and the parents don't do anything about their child's reckless riding.
5. When the store is busy and everyone is doing something or helping someone, and a co worker comes back into service with a sold bike and starts telling me everything that the bike needs, and expect me to drop everything i'm doing and do what they need first.
6. When I'm helping a customer and a co worker is telling me a story as I'm walking past them back to the customer.

I ride my bike for utility purposes. I don't ride so that I can brag about how many miles I've ridden, or what kind of bike I have, or how many bikes I have. I do because thats just what I do.

Ride on

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